PureEssentia
100% handmade bliss
Lisbon, Portugal
Shop policies
Last updated on
April 21, 2016
Etsy automatically translates most text on the site to your preferred language.
See in original language
We only use premium material, and we garantee the quality of each item.
We stand by every single piece we make, however, we cannot forget that these are handmade items. As so, we're not responsible for the lack of care you may have.
We stand by every single piece we make, however, we cannot forget that these are handmade items. As so, we're not responsible for the lack of care you may have.
Accepted payment methods
Accepts Etsy Gift Cards and Etsy Credits
Returns & exchanges
See item details for return and exchange eligibility.
Payment
Payment is due right after purchase.
We accept credits cards. This kind of payment is made through Etsy Direct Checkout safe and secure gateway, so your info will never be revealed to anyone (including us). You can still use your paypal account when checking out with Etsy Direct Checkout.
Please contact us with any question you may have!
We accept credits cards. This kind of payment is made through Etsy Direct Checkout safe and secure gateway, so your info will never be revealed to anyone (including us). You can still use your paypal account when checking out with Etsy Direct Checkout.
Please contact us with any question you may have!
Shipping
Ready Items ship 2-3 days after payment. Items Made to Order may take up to 15 -30 days to ship, depending on the items, so please contact us if you need them sooner.
Tracking number available.
Shipping time is It's between 5 and 10 working days, depending on the destiny.
If you need a faster shipping, please convo us about that.
Please notice that despite the fact that we use registered priority mail that is supposed to garantee a 5 working days delivery, several delays have occured in the USA, due to security increasements.
*AUSTRALIA buyers: Please note that despite sending the packages through registered mail, Australian Postal Services change the tracking once the package enters the country, therefore, whenever is needed, we can provide proof of shipping.
We do the best we can to ensure that customs fees/taxes are not added on to your package, but when they are shipped outside of European Union, If the custom fees are added, the buyer is responsible for the payment.
Prefer an insured shipping? Convo us and we will send you a revised invoice.
Thank You!*****
Tracking number available.
Shipping time is It's between 5 and 10 working days, depending on the destiny.
If you need a faster shipping, please convo us about that.
Please notice that despite the fact that we use registered priority mail that is supposed to garantee a 5 working days delivery, several delays have occured in the USA, due to security increasements.
*AUSTRALIA buyers: Please note that despite sending the packages through registered mail, Australian Postal Services change the tracking once the package enters the country, therefore, whenever is needed, we can provide proof of shipping.
We do the best we can to ensure that customs fees/taxes are not added on to your package, but when they are shipped outside of European Union, If the custom fees are added, the buyer is responsible for the payment.
Prefer an insured shipping? Convo us and we will send you a revised invoice.
Thank You!*****
Additional policies and FAQs
Please also notice that made to order items have a 2-3weeks turn around, due to high demand and also because sometimes we have to wait for some particular supplies. If you're in a hurry, please convo us and will manage a rush order.
We'd be more than happy to create something that really suits your taste. Please, don't hesitate to convo us for a custom order.
We'd be more than happy to create something that really suits your taste. Please, don't hesitate to convo us for a custom order.